Privacy Policy

This Privacy Policy explains how EverSole (“Site,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit, purchase from, or interact with shopeversole.com (the “Site”) or use any of our related services (collectively, the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Site or Services.

Updates to This Policy

We may revise this Privacy Policy periodically to reflect changes in our practices, operational needs, or applicable laws. Any updates will be posted on this page, with the “Last Updated” date refreshed accordingly.

Information We Collect

The information we collect depends on how you interact with us. “Personal information” means data that identifies, relates to, or can be reasonably linked to you.

Information You Provide Directly

This may include:

• Contact details: name, address, phone number, email

• Order details: billing/shipping addresses, payment confirmation, email, phone

• Account details: username, password, security information

• Shopping activity: items viewed, carted, or added to wishlist

• Customer support: details you choose to share in communications with us

Some features may not be available if you choose not to provide certain personal details.

Information We Collect Automatically

Like most websites, we automatically collect “Usage Data” when you interact with the Site, including:

• Device/browser details

• Network information and IP address

• How you use the Site (pages viewed, actions taken)

This is often gathered using cookies, pixels, and other similar technologies.

Information from Third Parties

We may also receive information from trusted third parties, such as:

• Platform partners (e.g., Shopify, for store hosting and operations)

• Payment processors (to securely process transactions)

• Analytics and advertising partners (to better understand and serve our customers)

How We Use Your Information

• To provide products and services: processing orders, managing accounts, handling returns/exchanges, and shipping.

• For communication: responding to your inquiries, providing customer support, and sending updates about your orders.

• For marketing and promotions: sending personalized offers, updates, and showing relevant ads.

• For security: detecting, preventing, and investigating fraud or unauthorized activity.

• For improvements: analyzing trends, user behavior, and optimizing our Site.

Cookies

We use cookies and similar technologies to:

• Remember your preferences

• Power and improve our store (hosted on Shopify)

• Run analytics and advertising

You can control cookie settings via your browser. Disabling cookies may limit some features of the Site. For more about Shopify’s cookies, see Shopify Cookie Policy.

Sharing Your Information

We may share your information in limited cases:

• With service providers (payment processors, shipping carriers, customer support, IT, analytics)

• With business/marketing partners (such as Shopify or ad platforms)

• Within our corporate group or affiliates

• In response to legal obligations or security concerns

• During business transfers (merger, acquisition, or sale)

We do not use sensitive personal data to infer characteristics about you.

User-Generated Content

Any reviews or content you share publicly on our Site may be visible to others. Please use caution when sharing information publicly.

Third-Party Links

Our Site may include links to third-party sites. We are not responsible for their privacy or security practices. Always review third-party policies when leaving our Site.

Children’s Data

Our Services are not intended for children. We do not knowingly collect data from individuals under 16. If you believe a child has provided us information, contact us to request deletion.

Security & Retention

While we implement safeguards, no system is completely secure. Please avoid sending sensitive data through unsecured channels.
We retain information only as long as necessary for business, legal, or contractual obligations.

Your Rights

Depending on your location, you may have rights such as:

• Accessing the information we hold about you

• Requesting deletion or correction of your information

• Requesting a copy or transfer of your information

• Opting out of data “sale” or “sharing” for targeted advertising

• Limiting the use of sensitive data

• Withdrawing consent at any time

• Managing email preferences (unsubscribe links provided)

We may need to verify your identity before processing requests.

International Data Transfers

Your information may be processed outside your country, including in the U.S. We rely on recognized transfer mechanisms (like Standard Contractual Clauses) to protect your data when required by law.

Complaints

If you have concerns about our privacy practices, contact us first. If unresolved, you may also contact your local data protection authority.

Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy, you can reach us at:

📧 privacy@shopeversole.com
📞 [Insert your phone number here]